ATECH MSP Blog

Automation as a concept is on the rise, and so too is its practice. Even before COVID-19 created considerable problems for several businesses, it was in use, and there is no reason for it to fall out of fashion now. There are plenty of ways your organization can implement automation to improve operations moving forward.

Have you ever considered why the VoIP auto attendant feature is so valuable? When a person is greeted with directions that make their journey easier, it typically improves their general opinion of your business. The VoIP auto attendant feature helps guide you through their telephone system. Now, have you ever been to a place where you walk in and you are confused where to go and it takes a while to navigate because of the lack of predominant signage? Like the auto attendant, digital signage platforms can help guide your visitors and you may be surprised about how affordable they can be and the additional value these systems provide to a growing number of businesses. 

If you are a subscriber of Microsoft 365 or Office 365, you might find that your service plan will soon cost you a bit more. We just wanted to give you a warning in advance so that you’re not caught off guard, as well as to let you know we are here to help you adjust your plans if need be.

Today’s world of video conferences and remote work means that many workers are forced to endure the dreaded “Zoom Call” or “Teams Meeting,” whichever solution is implemented at their organization. While these terms might be used in a negative way, there are opportunities for you to improve the way you hold your video chats. Here are just a few ideas for you to consider implementing.

We’ve been covering some of the biggest names in the smartphone market over the past couple of weeks, but that’s not to say that there aren’t others out there—some of which are incredibly innovative, but also quite expensive. Let’s examine some of these options.

The Internet of Things is growing rapidly and can be of benefit to your organization if it is deployed correctly. It offers a massive opportunity to automate certain parts of your business, saving money, and ensuring that human error is taken out of the equation. A majority of businesses have not fully taken advantage of the time and money savings a well-positioned IoT device can provide.  Let’s take a look at three of the most useful IoT devices that a small business can implement.

Last week, we published a blog about the most impressive new smartphones on the market, but the price tag might be a bit daunting for some organizations and users. For those focused more on value, here are three options that you can pick up for less than $500.

The modern smartphone market is one of ingenuity, communication, and productivity, all of which are extraordinarily important in today’s business world. To help you stay apprised of the various developments in the smartphone market, we’ve put together a blog detailing the various flagship smartphone devices for early 2022.

How does your business manage its IT resources? Do you have a chief information officer, or CIO, in-house who manages everything related to your technology? If not, who is the one responsible for managing and maintaining your systems? If you don’t know the answer to this question, we have a reality check for you: you need to.

Science fiction shows artificial intelligence to be an entity compelled purely by logic, driven only by objective facts. AI tools used by businesses and in the real world, however, are a far cry from this perception. AI systems have some biases in their operations. Let’s take a look at some of them and how you can resolve these issues.

Virtual reality is pretty neat, and many of today’s applications include it as one of their headlining features. With major companies like Facebook, Sony, HTC, and HP buying into virtual reality, one has to question what VR can offer in a business setting.

Do you know what you are supposed to do with electronics that are no longer of any use? Let’s quickly go over the process of properly disposing of electronic devices and the steps that make up the procedures involved.

Blockchain has been one of the most talked-about new technologies for several years now. When we first heard about it, it had the potential to solve hundreds of problems, but there weren't any real-world applications available. Today, we’ll take a look at three applications for blockchain that are available today.

The holidays are rapidly approaching and each year people position themselves to get the best deals they can on all the potential gifts, whether they are gifts to themselves, or to others. Like many other years, bargain shoppers wake up from their tryptophan naps, bundle up, and head out to try and score the best deals they can. Today, we thought we’d talk a little about Black Friday and Cyber Monday and why they are great to get the technology-lover on your shopping list the products they’ll love this holiday season.

Just like business has changed dramatically over the years, so too have the tools they use to remain successful. One such tool is the telephone system, which is now capable of a host of impressive features that make it vital to the success of any business. What does hosted VoIP bring to the table, and how can you leverage it to your organization’s success?

When something goes wrong, it makes sense that you have a process in place to go over the issue and find a solution. This process, also known as troubleshooting, will have several variables that must be accounted for, but the general process itself remains unchanged. Here are the five steps to troubleshooting any problem, as well as ensuring that the issue does not become more problematic in the future.

You’d be hard-pressed to find a business that doesn’t rely on the Internet in some way, and everyone uses web browsers as a method of interfacing with the Internet. These browsers, however, are not necessarily the most secure applications by default. With some adjustments to the features, you too can optimize security and privacy when using your preferred web browser.

Most companies utilize a word processor of some sort, and one of the most powerful and dynamic (not to mention commonplace) is Microsoft Word. If you want to get the most out of this great solution, we’ve got your back. Stay tuned for a quick look at some of the most commonly used keyboard shortcuts that we think you will find helpful during your business’ day-to-day operations.

Good communication is more important than ever, especially today when margins are thinner and remote collaboration is a staple for many organizations. Today, we want to share with you four benefits that come from utilizing a hosted VoIP solution.

With so many types of business software solutions out there, you might not immediately know what you should aim to use and why. Thankfully, while there are countless types of businesses and organizations out there, some staple applications make their way into most offices, giving your company a decent starting point. Let’s take a look at what some of these software programs are and why you might want them.